Terms & Conditions
TERMS AND CONDITIONS
- By placing an order with us you are agreeing to all our Terms & Conditions and information on this page.
- We reserve the right to change any information on the lagomstudio.com website at any time.
- Lagom Studio is based in Australia. All orders and transactions are covered by Australian law.
- Unless otherwise specified, all amounts shown on the lagomstudio.com website are in Australian dollars.
We accept the following forms of payment:
- Afterpay (Australian residents only)
Learn more about Afterpay here.
Lagom Studio aims to be as accurate as possible when describing the products featured on our site. However, Lagom Studio does not guarantee that the product description or other content on this site is 100% accurate, complete, reliable or error free.
Every effort has been made to portray the colours of our products that appear on this website as accurately as possible. However, because the actual colours you see depends on the monitor you are using, Lagom Studio cannot guarantee that your monitor's display of any colour will match garment exactly.
We firmly believe in your privacy and the security of your personal information. We do not rent, sell or distribute our customer base or newsletter e-mails to anyone. We also do not store your credit card details on our server, all credit card purchases are processed through a secure payment gateway.
Lagom Studio is not responsible for purchases that are unable to be processed due to technical difficulties with the website or unavailability of products. Lagom Studio shall not be liable to you or any third parties for any direct, indirect, special, consequential or punitive damages allegedly sustained arising out of your access to or inability to access this website. This includes viruses alleged to have been obtained from the website, your use of or reliance on the website or any of the information or materials available on the website, regardless of the type of claim or the nature of the cause of action.
OVERSEAS IMPORT TAXES
When you make a purchase with Lagom Studio you are liable for all Duties and Taxes on your order. In most cases, any customs or import duties are charged once the parcel reaches its destination country. You may be charged for handling fees, duties and taxes as your order passes through customs. Any charges on a parcel must be paid by the person receiving the parcel. Customs policies and import duties vary widely from country to country. Please contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting. Orders placed in Australia will not incur any duties or taxes.
It is important you fill in your correct address when ordering. Lagom Studio cannot accept responsibility for the wrong address being used with an order. Please email us if your garment does not arrive within the expected delivery time frame. Our next step will be to lodge an inquiry for you with the relevant postal service. The postal service will then get in contact with you with an update. The whole process can take up to 2 months. It is safer if you can have your items delivered when you are present as our courier does not require a signature upon delivery. Please provide a secure daytime delivery address.
If you have any queries regarding returns or refunds please email us at email@example.com.